RN Nursing · Ethics and Decision Making · Practice question
A client refuses treatment for a new cancer diagnosis. How should the nurse best respond?
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"Let's discuss the reasons behind your decision."
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"You have to follow the provider's recommendations."
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"Refusing treatment will only make your condition worse."
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"l will notify your provider of your decision."
Answer & explanation
Correct: "Let's discuss the reasons behind your decision."
When a competent client refuses treatment, the most appropriate nursing response is to open a dialogue by exploring the reasons behind the decision. Asking to discuss the reasons behind the decision demonstrates respect for autonomy, facilitates therapeutic communication, and allows the nurse to identify misunderstandings, fears, or unmet informational needs that may be influencing the client's choice. It also upholds the ethical principle of respect for persons and gives the care team an opportunity to provide additional education or support without coercion. Telling the client they have to follow the provider's recommendations is coercive and violates the principle of autonomy — competent adults have the legal and ethical right to refuse treatment. Stating that refusing treatment will only make the condition worse is a fear-based, paternalistic approach that may damage the therapeutic relationship and does not respect the client's right to self-determination. Notifying the provider of the decision, while eventually necessary, should not be the first response — the nurse must first engage with the client to understand their perspective and ensure they have the information needed to make an informed choice.
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