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RN Nursing · Case Management and Care Coordination · Practice question

A nurse is collaborating in the plan of care for a client who has a schizophrenia-related mental health disorder. Which of the following treatment team members should the nurse contact to arrange transportation to outpatient appointments for the client?

Answer & explanation

Correct: Case manager

The case manager is the correct treatment team member to contact for arranging transportation to outpatient appointments. Case managers coordinate community resources and services that support clients with mental health disorders in maintaining their treatment and avoiding rehospitalization. Their role specifically encompasses logistical and social support tasks such as arranging transportation, housing assistance, and linking clients to community services. This coordination function is central to effective community-based care for clients with schizophrenia-related disorders. The clinical nurse specialist focuses on advanced clinical practice, education, and consultation related to nursing care rather than community resource coordination. The primary care provider manages medical conditions and prescribes treatments but is not responsible for organizing practical community services. The home health nurse provides clinical nursing care within the home setting but does not typically arrange transportation logistics. Understanding the distinct roles of multidisciplinary team members enables nurses to make appropriate referrals and ensure clients receive well-coordinated, comprehensive care that supports their recovery and community integration. Effective case management has been shown to reduce rehospitalization rates and improve outcomes for clients with serious mental illnesses such as schizophrenia.

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