RN Nursing · Medication Errors and Safe Practices · Practice question
A nurse is preparing to administer medication to a client and discovers that a nurse on the previous shift gave the client a wrong dose of the medication. Which of the following actions should the nurse take?
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✓
File an incident report within 24 hr.
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Call the nurse who made the error to discuss the medication error.
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Place an incident report in the client's medical record.
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Notify the facility's pharmacist within 1 hr of the incident.
Answer & explanation
Correct: File an incident report within 24 hr.
When a medication error is discovered, the immediate priorities are ensuring client safety, notifying the provider, and completing an incident report in a timely manner. Facility policy typically requires that an incident or variance report be completed within 24 hours of discovering the error. This confidential quality-improvement document triggers a review process that helps prevent recurrence. It is correct to file the report promptly. Calling the nurse who made the error is not an appropriate immediate action; the focus must be on the affected client, and personnel issues are handled through the management chain, not peer-to-peer confrontation by a colleague. Placing the incident report in the client's medical record is explicitly incorrect; incident reports are internal quality documents and are kept separate from the medical record to maintain their confidentiality and to protect them from discovery in litigation. Notifying the pharmacist within 1 hour is not a standard facility requirement for a discovered error; the prescribing provider must be notified first so that clinical decisions about the client's care can be made. Filing the incident report within 24 hours is therefore the correct action.
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