RN Nursing · Therapeutic Communication · Practice question
A nurse is caring for a 20-year-old college student who has a 2-year history of bulimia nervosa. She tells the nurse, "l know my eating binges and vomiting are not normal, but I cannot do anything about them." Which of the following is a therapeutic response by the nurse?
-
"You should stop because you need to. You are destroying your health."
-
"I'm proud of you for recognizing that this behavior is not normal."
-
"DO you have any idea why you do this?"
-
✓
"It seems like you are feeling helpless about this behavior."
Answer & explanation
Correct: "It seems like you are feeling helpless about this behavior."
Reflecting the client's expressed feelings back to her — as in the response beginning with 'It seems like you are feeling helpless about this behavior' — is the most therapeutic communication technique here. This approach validates the client's emotional experience, demonstrates empathy, and opens the door for further exploration without passing judgment or offering unsolicited advice. It acknowledges what the client has just said and invites her to elaborate, which is central to a therapeutic nurse-client relationship. The response telling the client she should stop because she is destroying her health is non-therapeutic because it is authoritarian, judgmental, and dismissive; it offers no empathy and is likely to make the client feel shamed, which can worsen disordered eating behavior. Saying 'I'm proud of you for recognizing that this behavior is not normal' shifts the focus away from the client's emotional state and places the nurse in a position of authority and evaluation, which is not therapeutic; praise can also inadvertently reinforce seeking the nurse's approval rather than intrinsic motivation. Asking 'Do you have any idea why you do this?' is a probing question that can feel confrontational or blaming, suggesting the client should already know the cause of her illness. Reflection of feelings, by contrast, meets the client where she is emotionally and facilitates open, honest dialogue essential in caring for clients with eating disorders.
Practise Therapeutic Communication questions
Work through full question sets with instant rationales, timed exams, and progress tracking.
Start practising freeRelated practice questions
- Which action by the nurse demonstrates respect for the patient as an individual?
- A nurse is caring for a client who is expressing distress over a work situation. Which statement by the client demonstrates assertive communication?
- A patient with a leg wound is upset because pain medication is delayed. Which statement demonstrates defensiveness when responding to the patient?
- Which questions asked by the nurse will elicit the most information? (Select all that apply)